Reservations
For room availability, stay preferences, rate details and booking conditions, contact the reservations team directly with your preferred dates.
Contact
Plan the details before you travel
Reach the right team at Merquorianroyalretreat for reservations, arrival planning and resort information before your stay begins.
Contact
How can we help?
The Merquorianroyalretreat team is available to assist with room reservations, arrival planning, dining queries, gaming floor information and any other requests related to your visit. Reach us at 27 Amuri Avenue, Hanmer Springs 7334, by phone on +64 3 555 0186 or by email at info@merquorianroyalretreat.com.
Guest Services
Property access, facilities, dining arrangements, arrival logistics and any practical questions about your time at the resort.
General Enquiries
For group events, meetings, gaming floor information, entertainment scheduling and any other requests not covered above.
FAQ
Plan your visit
How quickly will I receive a reply?
For time-sensitive questions, calling or emailing the resort directly using the listed contact details will get you the fastest response.
How do I send a booking request?
Select your preferred check-in and check-out dates, then contact the reservations team by phone or email to confirm availability and complete the booking.
Where can I find opening hours?
Current operating hours for each area of the resort are available directly from the relevant department. Contact guest services and they will point you to the right information.
Can I ask about parking or transport?
Yes. Guest services is the right starting point for arrival planning, including parking and transport to the resort at 27 Amuri Avenue, Hanmer Springs.
Can I request accessibility information?
Yes. Please describe the specific features or assistance you require when you get in touch and the team will provide the relevant details.
Where are booking terms provided?
Rate details, cancellation conditions and payment terms are shared alongside the booking confirmation at the time of reservation.